If your business involves the use and delivery of packages then you need to consider implementing proper security for it. When packages arrive at your customer's doorstep damaged in any way, this will reflect poorly on your business regardless of whether you're at fault or not.
Security Tips for Outbound Packages
If you are shipping packages to your customers, here are a number of things you should consider.
Always use heavy-duty materials that will be able to protect its content from weather and accidental damage alike. Custom-sized packaging is also ideal and especially if you do not use an inner layer of protective lining for your products. If your products are also exceptionally fragile, having it jostle about inside a too-large package could result into surface damage.
As with gift wrapping, there's also an art to packaging your merchandise. Anything made of glass, for instance, is usually wrapped with paper first before placed within an insulated casing and lastly, the packaging box.
Do research for tips if you are unaware of the ideal packaging method for your merchandise.
If you are outsourcing your shipping needs then do be sure to choose a reputable company like USPS and one that hopefully offers a tracking system for your customers' convenience. If you are offering door-to-door shipping, make sure that your personnel is sufficiently trained. Documentary proof must always accompany every transaction and every product shipped and received.
Security Tips for Inbound Packages
If you own a gold-buying website then you are probably concerned about inbound packages. In this case, the safety and security of the packages will depend on you and your customer.
To start with, you need to choose packaging materials suitable for protecting jewelries and other valuables. Remember: the quality of jewelries and other similar accessories largely depends on its surface appearance. Your packaging must preserve its pre-selling condition and not detract from it.
Your packaging kit must come with a clear set of instructions on the next customers will take. If you are shouldering shipping expenses then the kit must come with a prepaid return shipping label.
Again, if your shipping needs are to be outsourced, you must choose a reputable company and one that offers a tracking system. This will limit your customer support expenses as well since your customers will direct their concerns to the shipping company.
Lastly, whether inbound or outbound, packages must also be sufficiently insured. Implement these tips and you'll never have to worry about any package getting lost or damaged.
Posted on November 13, 2018