Postage Meter - The Most Common Problems You May Encounter

Postage meters, also called postage machines, are reliable time and money savers for businesses that need to ship items to customers on a regular basis. By metering mails and packages with accurate postage, businesses save money. Frequent trips to the post office are also avoided as rolls of stamps need not be purchased frequently. E-commerce businesses and internet vendors benefit greatly from them because of their convenience and ease of use. As shipping is the backbone of these businesses, postage machines add value to their services by speeding up operations significantly.

However, postage meters do come with some hassles that you should be aware of before making a purchasing decision. Some of these issues are described below with suggestions on how to circumvent them.

Lease, not purchase

You cannot purchase a postage meter under federal regulations. You have to lease it from authorized vendors. You can select from a wide choice as these machines come with a variety of features, functions, and price.

Replenishing supplies

Postage machines will have issues similar to printers as they also use ink cartridges, labels, etc. Many printer supply stores that provide postal meters include a service to restock your supplies at no extra charge. Others may offer the service for a nominal fee. Read the terms and conditions of the lease contract to know what you get or ask the vendor about it. In case the supplier does not offer this service, you can replenish printer supplies from various online postage stores.

Updating postage rates

Postage rates are regulated by the United States Postal Service (USPS). At times, the USPS will hike rates that come into effect immediately. Postage machines have to be updated accordingly to comply with the new shipping rates. This is usually done manually by the meter's supplier. Digital postage meters can be updated electronically while traditional meters involve a more expensive replacement.

Correcting postage label errors

Sometimes, postage labels get printed with the incorrect amount. Though it is easy to reprint the label, the amount is already deducted from the meter's balance. You need to bring the incorrect postage label to the local post office and get the refund for your account. You should ensure this is done within 60 days of printing the label or the refund will not be approved.

Troubleshooting problems

Like any machine, postage meters too can break down or develop problems such as an inability to print, defect in the scale or parts, etc. In such cases, only the authorized leaser of the machine is allowed to troubleshoot and rectify the problem. Government regulations prohibit uncertified vendors or workmen from troubleshooting technical problems. This can become a hassle if authorized personnel are not available immediately, forcing you to fall back on the traditional mailing system.

The problems with postage meters are not insurmountable.  So to overcome these problems you can think about online postage with discount rates by If you were thinking about postage meter then printing postage online is best solution for you.



Posted on October 15, 2018